At Dining Tables Sales, we combine European craftsmanship with seamless global delivery. Below you’ll find answers to common questions about our curated dining furniture collections and refined service.

Our Products

What makes your dining furniture special?

Each piece in our collection reflects European artisan traditions, featuring:

  • Handcrafted solid wood and marble-effect finishes
  • Designer-approved silhouettes (from industrial Barcelona to classic Parisian styles)
  • Museum-quality construction built for daily use
Do you offer complete dining sets?

While we specialise in statement tables (like our marble-effect Amara), our Bookcases and Sideboards are designed to create cohesive spaces. Many customers pair our tables with:

  • Quebec chairs (featured in Sophie’s Parisian-inspired setup)
  • Industrial display cabinets
  • Minimalist sideboards

Shipping & Delivery

What are my delivery options?

We offer two tailored services:

✈ Express Curated Delivery (£12.95)
10-15 business days via DHL/FedEx with real-time tracking and museum-quality packaging

⏳ Complimentary Artisan Shipping
15-25 days via EMS for orders £50+, chosen by 68% of first-home buyers

Why does Asia have different customs policies?

Due to varying import regulations, Asian deliveries may require additional customs clearance. Our logistics team will notify you of any fees before dispatch.

How are fragile items like marble tables protected?

Every piece undergoes our 3-Point Dispatch Check including climate-control wrapping and artisan inspection – we treat shipments like curated exhibitions.

Orders & Payments

Which payment methods do you accept?

We accept all major cards (Visa, MasterCard, JCB) and PayPal for seamless global transactions.

Can I modify my order after payment?

Changes are possible within 24 hours – please contact our logistics team immediately. After dispatch, you may need to refuse delivery and place a new order.

Returns & Care

What’s your return policy?

We offer 15-day returns for unused items in original packaging. Please note:

  • Return shipping is at customer’s expense
  • Custom pieces (like made-to-order tables) cannot be returned
  • Your package includes multilingual care instructions
How should I maintain my solid wood dining table?

Your delivery includes style-guide tips, but we recommend:

  1. Using coasters for hot/cold items
  2. Monthly beeswax treatment (we include a sample with first orders)
  3. Avoiding direct sunlight – our Quebec chairs aged beautifully in Edinburgh’s light, as Sophie noted

Designer’s Tip: “Consider creating ambiance with our suggested French café playlist (included with Parisian-style orders) while arranging your new space.”

For urgent queries, our design-savvy team at [email protected] responds within 2 business hours.