Privacy Policy

At Dining Tables Sales, we approach your privacy with the same care we apply to selecting handcrafted European furniture. Just as our Quebec chairs are designed to harmonise with both Edinburgh’s light and Parisian interiors, our privacy policy is crafted to balance operational needs with your right to confidentiality.

1. The Information We Curate

We collect only what’s essential to deliver our signature service:

• Design Profile: Name, contact details and delivery address – the foundation of our service, much like the solid oak of our Barcelona tables
• Transaction Details: Payment information processed through our bank-level encrypted systems (never stored directly with us)
• Style Preferences: Product selections and browsing behaviour, helping us recommend pieces that complement your taste
• Correspondence: Emails and chat transcripts, preserved with the same care we give to our hand-finished sideboards

2. How We Use Your Information

Every data element serves a purpose, just as every joint in our display cabinets has structural integrity:

• Processing orders with the precision of our 3-Point Dispatch Check
• Personalising recommendations like our designers layer industrial cabinets with classic dining sets
• Improving our digital showroom experience (the virtual equivalent of our climate-controlled packaging)
• Communicating important updates, as timely as our DHL tracking notifications

3. Sharing Your Details

We treat your information like our custom pieces – with discretion:

• Payment Processors: Visa, MasterCard and PayPal receive only what’s necessary to complete transactions
• Delivery Partners: DHL and others receive only shipping details, protected like our fragile marble tabletops
• Legal Requirements: When required by law, with the same careful consideration we apply to international customs policies

We never sell your data to third parties – this would violate our craftsmanship principles.

4. Data Preservation & Protection

Your information is stored with museum-quality security:

• Encrypted storage (the digital counterpart to our protective wrapping)
• Regular security audits (like our artisan workshop inspections)
• Limited access to authorised personnel only
• Retention periods aligned with legal requirements and operational needs

5. Your Design Rights

You maintain creative control over your information:

• Access: Request a copy of your personal data profile
• Correction: Update inaccuracies, just as we would refinish an imperfect table leg
• Deletion: Where legally permissible (excluding transaction records we must retain)
• Preferences: Manage marketing communications to your taste

To exercise these rights, contact our Customer Experience team at [email protected].

6. Our Use of Cookies

Like the subtle accents on our Parisian-inspired chairs, cookies enhance your experience:

• Essential: Session cookies that maintain your shopping basket (as fundamental as table legs)
• Functional: Remembering your currency preference (like our multi-currency payment options)
• Analytical: Helping us improve our digital showroom layout

Manage cookies through your browser settings or our cookie preference centre.