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Welcome to Dining Tables Sales (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website shopdinnertable.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

1. Our Customers

We cater to discerning homeowners who appreciate:

  • Hand-finished European furniture craftsmanship
  • Timeless dining room furniture including tables, chairs, and storage pieces
  • Quality materials and traditional joinery techniques
  • Carefully curated collections with attention to detail

2. Website Use

2.1 Access and Accounts

You may browse our site without registration. To make purchases, you’ll need to provide accurate account information and maintain its confidentiality.

2.2 Intellectual Property

All content on this site, including images, text, and product designs, is our property or licensed to us. You may not reproduce, modify, or commercially exploit any content without express written permission.

3. Products and Services

3.1 Product Descriptions

We take care to accurately describe our:

  • Hand-finished dining tables and chairs
  • Customisable display cabinets
  • European-crafted sideboards and bookcases

While we strive for accuracy, slight variations in wood grain or colour may occur in handcrafted items.

3.2 Made-to-Order Items

Certain products like custom-sized dining tables or personalised items cannot be returned unless faulty. These will be clearly marked during checkout.

4. Ordering and Payment

4.1 Order Process

Your order represents an offer to purchase which we accept when we dispatch the goods. We reserve the right to refuse orders at our discretion.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is taken at time of order. For security, we do not store payment details.

4.3 Pricing

All prices are in GBP and include VAT where applicable. We reserve the right to adjust prices but will honour the price at time of order confirmation.

5. Shipping and Delivery

5.1 Processing Time

Orders are prepared within 1-2 business days with meticulous quality checks before dispatch.

5.2 Shipping Options

  • Standard Shipping (£12.95): DHL/FedEx, 10-15 business days after dispatch
  • Free Shipping (orders over £50): EMS, 15-25 business days after dispatch

Delivery times are estimates only. Some remote areas may not be serviceable.

5.3 International Orders

Customers are responsible for any customs duties or import taxes. We cannot predict these charges.

6. Returns and Refunds

6.1 Return Policy

We offer a 15-day return window from delivery date for most items. Exceptions include:

  • Custom or made-to-order items
  • Personalised products
  • Clearance items marked “final sale”

6.2 Return Process

  1. Contact us at [email protected] within 15 days with order details
  2. Return items in original packaging with all included materials
  3. Ship via recommended carrier (prepaid label provided for damaged items)
  4. Refund processed within 3-5 business days after inspection

Original shipping fees are non-refundable unless the return results from our error.

6.3 Exchanges

Available for in-stock items only. Price differences will be reconciled before shipment.

7. Customer Responsibilities

  • Provide accurate delivery and payment information
  • Inspect goods promptly upon delivery
  • Follow care instructions for wooden furniture
  • Contact us immediately about any delivery issues
  • Comply with all applicable laws regarding online purchases

8. Limitations of Liability

Our liability is limited to the purchase price of goods. We’re not liable for:

  • Indirect or consequential losses
  • Improper care or assembly of products
  • Delays caused by carriers or customs
  • Minor variations in natural materials

9. Warranty

We guarantee our furniture against manufacturing defects. Please contact us about warranty options if issues arise outside the return period.

10. General Provisions

10.1 Governing Law

These terms are governed by English law. Any disputes will be resolved in English courts.

10.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

10.3 Contact Information

Dining Tables Sales
21 Springfield Rd, Chelmsford, GB CM7E 3RW
Email: [email protected]
Phone: +44 20 7946 0958 (Mon-Fri, 9:00-17:00 GMT)

Thank you for choosing Dining Tables Sales. We appreciate the trust you place in us when selecting furniture for your home, and we aim to honour that trust through quality craftsmanship and attentive service.